SHIPPING
All our orders are shipped from our partner TLUXY.IT
We do our best to fulfill your order within 2 business days ( Please allow a 24-48 hour processing/handling time prior to your items shipping)
Once fulfilled, we will email you your tracking number so you can track your package. Occasionally, some of your items will be shipped separately. In this case, separate tracking numbers will be provided.
Orders and emails placed between Fridays 12:00pm PST through Sunday, as well as holidays, will be processed on the following business day.
Delivery costs and times depend on Country of destination and are listed in the below table:
| Delivery time |
Shipping costs |
|
| AUSTRALIA | 5/7 working days |
For orders less than $500.00 fee of $20.00 Free for orders over $500.00 |
| NEW ZELAND | 5/7 working days |
For orders less than $550.00 fee of $30.00 Free for orders over $550.00 |
| UNITED KINGDOM |
2/5 working days |
For orders less than $550.00 fee of $30.00. Free for orders over $550.00 |
| UNITED STATES | 3/6 working days |
For orders less than $550.00 fee of $35.00. For orders over $550.00 fee is $20.00 |
| REST OF WORLD | 3/6 working days |
For all orders fee of $60.00 |
Please Note:
- We do not ship to a Postal Box address or a Parcel Locker
- We are unable to redirect orders once items have been dispatched
- At the time of delivery, we invite you to be present at home and not to authorize the delivery of the package to your door in your absence as neither Estro nor the courier itself will be responsible in case of theft or loss of the package. Furthermore, in case of failure to sign upon receipt of the package, Estro will not be able to initiate the necessary investigations with the courier and the logistics office.